… Craig Good: We do ship internationally; however, we are currently unable to process international orders online directly. If you would like, I will gladly assist with placing your order.
… Michal: ok, first off – thanks!
Michal: And then:
Michal: 1. Do you ship to Israel? Michal: 2. How much would be the shipping rates?
Craig Good: We are able to ship most items abroad.
Craig Good: A base delivery charge will be quoted at the time of order placement that could be amended at a later date for additional charges in the foreign country.
Craig Good: Delivery transit days to the recipient will vary depending upon the destination country.
Craig Good: Please note that duties and taxes are the responsibility of the recipient.
Michal: So you're saying, that,
Michal: only way to actually know the shipping rates would be at placing the order?
Craig Good: That is correct. The shipping chart shown on the web site is for shipments with United States only.
Michal: so, in fact the fax order is not really practical.
Craig Good: Please understand that we could cancel your order right after we entered it into our system if you decide against ordering.
Michal: I should always call a sales rep.
Michal: Otherwise I can't tell the actual sum up…
Michal: I see.
Craig Good: Would you like me to place an order for you?
Michal: You know what? yes… But then, could you tell me after I am placing it, the total sum.
Michal: so I can reconsider?
Craig Good: Yes, that what I was trying to say earlier. You do not have to commit to the order, but we have to actually place an order in our system to find out what the total cost (excluding any duties, taxes, etc.) of your order would be.
Michal: ok, so let's go:
Michal: I want two items:
Craig Good: May I have your full name and mailing address?
Michal: ok – sure…
Michal: name:
Michal: Ms. Michal Lev
Michal: Address:
Michal: 65 Malkhei Israel St., Rosh Ha'ayin Michal: Israel, 48032
Craig Good: May I have your first item number?
Michal: first item: #NMOF8_C9284 Michal: it's Bobbi Borwn's Concealer corrector
Michal: second Item: #NMOF8_C2832
Michal: (Oh, sorry,I will wait, till you process the first one…)
Craig Good: Regrettably, one class of items we are unable to ship are cosmetics and fragrances.
Michal: awwwwww…. Michal: 🙁
Craig Good: I do apologize. I would have mentioned this earlier, but I did not know that what items you were interested in.
Craig Good: I should say, I did not know what items you were interested in.
Michal: you are absolutely right of-course… 😀
Craig Good: Please excuse my typo.
Michal: don't worry about that either – mine are much worse!
Michal: anyway – thanks for your time!
Craig Good: Thank you for visiting Neiman Marcus Online. Please feel free to contact us at anytime.
Michal: thanks you and great day 🙂
Craig Good: Thank you. You do the same. Thank you for visiting Neiman Marcus Online. Your chat session has ended.